Frequently Asked Questions

Certainly! At Guestilo, transparency is a cornerstone of our partnership. We provide all our property owners with access to their unique ‘Owner Portal’ on our Property Management Services (PMS) portal, allowing them to monitor bookings, guest information, property pricing, and earnings, all in real-time.

We ensure prompt payment processing within the first week of each month. Your earnings (after commission deductions) are directly deposited into your designated bank account. Our transparent pricing structure is outlined in detailed monthly reports and statements, allowing for a clear overview of your income. We provide a range of convenient payment methods, including direct deposits and Interac e-Transfers, to suit your preferences and ensure seamless transactions

We are proud to cater to a wide variety of properties, including: Apartments: From studio apartments to spacious multi-bedroom flats. Houses: Single-family homes, townhouses, and detached houses. Condominiums: High-rise and low-rise units located in prime areas. Villas: Luxurious villas with private amenities. Cottages: Cozy cottages perfect for weekend getaways. and many more... To list your property with Guestilo, simply contact us for a free property evaluation. Once you’re ready to proceed, we’ll create and optimize a professional listing for your property on various short-term rental platforms. We handle all aspects of the rental process, providing a hassle-free experience for property owners.

Click the button below for an instant Rental Income Estimate to give you an approximate idea on your potential yearly earnings. The actual rental income that you can expect by partnering with Guestilo depends on various factors such as the type of property, its location, the amenities it offers, and the current market conditions. For a more precise evaluation, we recommend reaching out to our team for a free property assessment.

We prioritize safety through thorough guest screening, security measures, and property maintenance. We ensure proper collection of guest IDs, security deposits, and also conduct proper fraudulent card checks. Over and above that, our 24/7 customer service team is also here to address any concerns.

In the rare scenario of dissatisfaction with our services, you can reach out to our management team directly for addressing your concerns. We prioritize your satisfaction and aim to address your problems swiftly. In case you still want to cancel, we request a 1-month notice for a seamless transition or resolution of any outstanding matters.

A short-term property rental is a type of accommodation that allows guests to stay in a property for a short period of time, usually less than a month (depending on the region the property is located in). It is different from leasing your property to a tenant, which involves a long-term contract and a fixed monthly rent. Short-term property rentals give you more flexibility and control over your property, as well as the opportunity to earn more income from it. You can decide when and how often you want to rent out your property, set your own prices and policies, and choose who you want to host. You can also list your property on various platforms, such as Airbnb, Expedia, Booking.com, VRBO, etc., and reach a wider audience of travelers who are looking for more space, privacy, amenities, and local experiences than hotels. By renting out your property for short-term stays, you can maximize your income potential and make the most of your valuable asset.

We operate in 3 countries as of now- Canada, USA, and Mexico. Locations in Canada: Toronto, Mississauga, Brampton, Richmond Hill, Vaughan, Burlington, Oakville, Milton, Scarborough, Montreal Locations in USA: Miami, Fort Lauderdale Locations in Mexico: Cancun, Tulum While we active in short-term rental property management in these regions, we continuously seeking opportunities to expand into new markets. Feel free to contact us to discuss how we can provide our services to you, whether you're in these regions or anywhere else across the world.

The requirements vary depending on the location of your property and the local laws and regulations that apply to short-term rentals in your area. Some locations may require you to obtain a Short-Term Rental (STR) license or permission from the local authorities before you can list your property for short-term rentals. Others may have certain restrictions or conditions that you need to comply with, such as paying taxes, registering your property, limiting the number of nights or guests, etc. You should always check the rules and requirements for short-term rentals in your area before you start listing your property. At Guestilo, we can help you obtain a Short-Term Rental (STR) license for your property, if needed. We have the expertise and experience to guide you through the process and handle the paperwork for you. We can also advise you on the best practices and strategies to comply with the local regulations and maximize your income potential. Contact us today to find out more.

Your property will be listed on a variety of popular short-term rental platforms including, but not limited to: Airbnb Expedia Booking.com VRBO (Vacation Rentals by Owner) HomeAway FlipKey TripAdvisor Rentals Agoda Homes Hotels.com Canadastays ...and over 40 other platforms.

At Guestilo, we offer a range of options tailored to your needs and the level of service you require. Our pricing structure is designed to motivate our team to maximize the revenue that your property generates. We operate on a commission-based model, meaning our earnings are directly tied to your success. Full Management Service: This is our most comprehensive service, where we handle everything from listing your property on multiple platforms to managing bookings and providing 24/7 guest support. Our commission for this service is up to 20% of the booking revenue. Click here to know more about the service. Virtual Management Service: If you prefer to handle some aspects of the rental process yourself while we guide you virtually, this service is for you. We’ll take care of the online aspects such as listing creation, optimization, and guest communication. Our commission for this service is up to 10% of the booking revenue. Click here to know more about the service. Yearly Lease: For property owners interested in a long-term arrangement, we offer a yearly lease option. The lease amount depends on the market conditions and specifics of your property. Click here to know more about the service.